Refund policy
Return & Refund Policy
At our store, customer satisfaction is important to us. Please read our policy carefully before placing an order.
2-Day Return & Refund Guarantee
We offer a 2-day return and refund policy. You have 2 days after receiving your order to request a return and refund only if:
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The product is damaged upon arrival
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The product is defective or not functioning as intended
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You received the wrong item
To be eligible for a return and refund:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase or order confirmation is required
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Clear photos and videos of the issue must be provided
How to Request a Return
To initiate a return request, please contact us within 2 days of delivery at:
Our team will review your request and provide further instructions if your claim is approved. Returns sent without prior approval will not be accepted.
Damaged, Defective, or Incorrect Orders
Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 2 days and provide clear photos/videos showing the issue.
Refund Process
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Non-Returnable & Non-Refundable Situations
Returns and refunds will not be accepted for:
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Change of mind after purchase
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Incorrect product selection by the customer
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Products that have been used, washed, or altered
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Damage caused by misuse, improper handling, or negligence
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Minor variations in color, size, or appearance due to screen settings
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Sale, clearance, or discounted items
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Gift cards
Contact Us
For any questions regarding returns or refunds, please contact: